Aviation Ground Handler

2 weeks ago


Pinkenba, Queensland, Australia dnata Full time

Brisbane International Airport is a hub for dnata, one of the world's leading Ground Handlers. We're seeking a skilled and dedicated individual to join our team as an Aviation Ground Handler.

The successful candidate will be responsible for tracing and locating mishandled bags for international carrier clients, reporting on damaged bags directly to the airline, and adhering to clients' requirements during an aircraft turnaround. Key performance indicators (KPIs) will be a top priority.

Key responsibilities include:

  • Being the first point of contact for passengers at the carousel
  • Checking the loading details of passengers
  • Monitoring carousels for issues such as belt stoppages, passenger's issues.
  • Liaising with the below wing team for missing baggage
  • Recording rush bags received
  • Reporting issues to the Baggage Services Supervisors
  • Creating and tracing files for missed or damaged bags.
  • Forwarding/delivering of baggage to passengers.

Requirements:

  • Superior customer service, team work and interpersonal skills.
  • Proven ability to work under pressure while maintaining accuracy and attention to detail.
  • Ability to adhere to safety and security processes applicable to the aviation industry.
  • Punctuality and reliability in attendance at work.
  • Positive attitude

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC) and a pre-employment medical/Drug & Alcohol test.

Please note that only successful candidates will be contacted. If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.



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