Service Consultant

2 weeks ago


Artarmon, New South Wales, Australia Alto Group Full time

About the Role:

We are seeking a highly skilled and customer-focused Service Advisor to join our dynamic team at Alto Group. As a Service Advisor, you will be the direct contact between our customers and our service department, providing exceptional service and support to ensure a seamless experience.

Key Responsibilities:

  • Provide exceptional customer service and support to ensure customer satisfaction
  • Coordinate and manage service appointments, ensuring timely and efficient completion
  • Communicate effectively with customers, technicians, and other stakeholders to resolve any issues or concerns
  • Maintain accurate records and documentation of customer interactions and service history
  • Collaborate with the service team to ensure efficient workflow and maximize productivity

What We Offer:

  • A competitive remuneration package, including a base salary and incentives
  • The opportunity to work with a reputable and family-owned organization, with a strong commitment to customer satisfaction
  • A dynamic and supportive work environment, with opportunities for career advancement and professional growth
  • A comprehensive training program to ensure you have the skills and knowledge required to excel in this role

About Us:

Alto Group is a leading provider of automotive services, with a strong reputation for excellence and customer satisfaction. We are committed to providing a positive and supportive work environment, with opportunities for career advancement and professional growth.


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