Professional Administrator

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $88,000

Client Service Co-ordinator

We are seeking an experienced Client Service Co-ordinator to join our team. The ideal candidate will have a strong background in client service and administration, with excellent communication skills and the ability to work well under pressure.

The successful candidate will play a key role in ensuring a smooth experience for clients by coordinating the information flow between clients and our production team, managing workflow tasks, and supporting our business with a range of administrative duties.

This is a fantastic opportunity to join a dynamic and supportive team where your client relationship and administration skills will be valued.

Key Responsibilities:

  • Act as the first point of contact for clients, providing exceptional customer service and support.
  • Maintain accurate and up-to-date records of client information in our workflow systems.
  • Manage administration tasks related to tax returns and ATO correspondence, including handling ABN and ASIC administration.
  • Collate and prepare financial and other reports for client distribution.
  • Facilitate work delivery to the production team in line with our production plan.
  • Review and check source documents; liaise with clients for missing information.
  • Complete end-of-job processes and prepare invoicing.

Requirements:

  • Knowledge of professional office environments and workflow systems.
  • Familiarity with ATO and ASIC processes.
  • Strong organisational and time management skills, with the ability to work to deadlines in a fast-paced setting.
  • Confident and professional communication style, with the ability to develop strong relationships with clients and internal teams.
  • Competent in Microsoft Office and cloud-based applications.

Benefits:

  • A permanent full-time position with a supportive and inclusive team environment.
  • A varied and dynamic workload with opportunities to learn and grow.
  • A chance to be part of a growing and innovative firm with a collaborative mindset.

How to Apply:

To register your interest, please forward your current resume and cover letter via the application link.

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