Technology Client Service Specialist

1 week ago

Brisbane, Queensland, Australia beBeeExcellence Full time $75,000 - $80,000
Customer Support Excellence

About the Role:

In this dynamic and customer-centric position, you will play a pivotal role in delivering exceptional service and support to our technology clients. As a key member of our team, you will provide expert assistance, streamline processes, and collaborate with internal stakeholders to ensure a seamless customer experience.

Key Responsibilities:

  • Partner with Account Executives to drive customer success through strategic support, quotes, and tailored solutions
  • Manage customer relationships through responsive communication and proactive problem-solving
  • Drive operational excellence through accurate pricing, reporting, and order management
  • Coordinate with multiple stakeholders to ensure customer satisfaction and timely delivery
  • Support business development through administrative excellence and event coordination

Requirements:

  • 2+ years' experience in technology sales support or customer service
  • Strong proficiency in Microsoft Office, particularly Excel and Word
  • Proven track record of building positive customer relationships
  • Sharp attention to detail and excellent organizational skills
  • Experience in IT product administration and vendor management

Culture Fit:

We value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued.

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