Retail Operations Manager

6 days ago


Perth, Western Australia Retailworld Resourcing PTY Ltd. Full time

Join a dynamic retail team as a Store Manager in Kalgoorlie, leading a high-performing store team to drive sales and deliver exceptional customer service. Reporting to the Regional Operations Manager, you will be responsible for managing store operations, recruiting and developing talent, and implementing strategies to achieve business objectives.

About the Company

Retailworld Resourcing PTY Ltd is Western Australia's largest variety retailer, with a network of over 50 stores and solid growth plans. We pride ourselves on delivering great value, a broad product range, and exceptional customer service while supporting local communities through charity initiatives.

About the Role
  • Lead and develop a motivated store team to deliver outstanding results.
  • Drive a strong store culture by embodying company values and leading by example.
  • Recruit, onboard, and coach team members for operational excellence.
  • Oversee stock management, merchandising, and store presentation to meet business objectives.
  • Implement strategies using sales reports to drive performance and improve customer satisfaction.
  • Manage rosters effectively to balance customer satisfaction, team well-being, and budgets.
  • Provide exceptional customer service and maintain store compliance in all day-to-day operations.
What We're Looking For
  • Proven retail management experience leading teams of 8+ people.
  • Self-motivated and driven with strong leadership skills.
  • Adaptable problem-solver who thrives in a dynamic environment.
  • Passion for customer service and maintaining high store presentation standards.
  • Strong business acumen with an analytical approach to decision-making.
What's in it for You?
  • Competitive salary starting from $70k + Super + monthly bonuses.
  • Career growth opportunities within a growing retail network.
  • Employee product discounts.
  • Flexible roster to support work/life balance.
  • Access to self-development courses and accredited training.


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