Providing Exceptional Patient Care as a Customer Service Assistant

2 days ago

Geelong, Victoria, Australia beBeeService Full time $55,000 - $75,000
Customer Service Assistant Job Description">

We are seeking a dedicated and customer-focused individual to join our Environmental Services team as a Customer Service Assistant. This is an excellent opportunity to work in a dynamic and supportive environment, providing exceptional service to our patients and clients.

The successful candidate will have excellent communication skills, a strong focus on customer service, and the ability to work effectively in a busy environment. They will also possess a high level of organization and attention to detail, ensuring that all tasks are completed to a high standard.

As a Customer Service Assistant, you will be responsible for providing outstanding service to our patients and clients, responding to their needs and concerns in a timely and professional manner. You will also be required to maintain accurate records and reports, and contribute to the development and implementation of customer service initiatives.

Our ideal candidate will have experience working in a customer-facing role, with a proven track record of delivering exceptional service. They will be highly motivated, enthusiastic, and committed to providing outstanding service to our patients and clients.

Key Responsibilities:

  • Provide exceptional customer service to patients and clients
  • Respond to patient and client inquiries in a timely and professional manner
  • Maintain accurate records and reports
  • Contribute to the development and implementation of customer service initiatives

Requirements:

  • Excellent communication and interpersonal skills
  • Strong focus on customer service and quality
  • Ability to work effectively in a busy environment
  • High level of organization and attention to detail
  • Experience working in a customer-facing role

Benefits:

  • Opportunity to work in a dynamic and supportive environment
  • Chance to develop and grow your customer service skills
  • Competitive salary and benefits package
  • Professional development opportunities

Working at Epworth Geelong:

  • Work-life balance and flexibility
  • Supportive and collaborative work environment
  • Opportunities for professional growth and development
  • Access to cutting-edge medical technology and equipment

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