Project Communications Specialist

2 weeks ago


Brisbane, Queensland, Australia Exclaim IT Full time
About the Role

The Project Communications and Marketing Officer is a key member of the Exclaim IT team, responsible for creating and managing online communications hubs, developing effective business processes, and delivering engaging communication to stakeholders and key audience groups.

Key Responsibilities
  • Create and Manage Online Communications Hubs
    • Design and implement an online communications hub (e.g. intranet or Sharepoint) to facilitate effective communication among staff in schools, corporate, and regional offices.
  • Develop Effective Business Processes
    • Design, test, and deliver business processes that result in improved corporate communication to all staff, incorporating feedback from stakeholder consultation sessions.
  • Plan and Deliver Engaging Communication
    • Develop a range of tools, checklists, and resources to operationalize the new communications operating model, incorporating feedback from stakeholder consultation sessions.
    • Plan, create, and deliver engaging communication for stakeholders and key audience groups, including staff in schools, corporate, and regional offices.
  • Support Project Outcomes
    • Support the delivery and monitoring of agreed project outcomes, encouraging a strong customer focus.
  • Participate in Project Team and Stakeholder Engagements
    • Participate in project team and stakeholder engagements, undertaking research and analysis of contemporary issues related to the project, output production, implementation, and review.
Desirable Skills
  • Strong Skills in Sharepoint or Similar
    • Strong skills in planning, coordinating, and managing communication using Sharepoint or similar platforms.
  • Strategic Communication Skills
    • Strong skills in planning, preparing, and delivering strategic communication for staff in a large decentralized organization.
  • Effective Staff Communication Processes
    • Familiarity with effective staff communication processes and structures.
  • Change Management Experience
    • Experience participating in and contributing to change in a large decentralized organization.


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