Post Placement Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministration Full time $60,000 - $80,000

Employment Services Administrator

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This role involves providing post-placement support, administering payments to employers and reviewing eligibility requirements based on funding deeds and guidelines.

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Key Responsibilities:

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  • Ensure all contractual requirements are met and record case notes and payments promptly;">
  • Provide exceptional customer service;">
  • Understand and work within complex administrative procedures and contractual guidelines;">
  • Work towards targets and KPIs;">
  • Communicate effectively in writing;">
  • Demonstrate excellent administration skills and high attention to detail;">
  • Learn and navigate multiple systems;">
  • Work in a fast-paced environment, multitasking across systems and maintaining telephone contact.">
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Requirements:

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  • Experience in Employment Services or related industry;">
  • Experience in a contact centre environment (desirable);">
  • Minimum Certificate IV in Employment Services or Career Development.">
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Benefits:

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  • ">
  • A competitive salary will be negotiated based on skills and experience;">
  • Salary packaging options available;">
  • Ongoing career development opportunities.">
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About Us:

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We value a positive team culture, high performance, excellent customer service, integrity and honesty. We seek employees passionate about working with those in need, results-focused and team-oriented.

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Application Process:

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Please submit your application including a cover letter and resume combined into one document.

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