Sales and Customer Service Representative
4 weeks ago
Medibank is seeking a Sales and Customer Service Consultant to deliver exceptional customer experiences and drive business growth in the Morley WA store.
At Medibank, we're dedicated to creating a healthier future for our customers and community. Our purpose is to make a real difference in the lives of those we serve, and we're looking for someone who shares our passion for delivering outstanding service and making a positive impact.
We're a geographically based, cross-functional team that believes in living and servicing customers locally. This approach enhances connection and trust, leading to longer and more sustainable relationships with our customers and more fulfilling work for our people.
As a Sales and Customer Service Consultant, you'll play a pivotal role in bringing Medibank products and services to your local community. You'll be responsible for delivering exceptional customer experiences, growing and keeping your customer base, and working collaboratively with your team to achieve business goals.
About the Role:
- You'll be a multitasking expert with the ability to apply your knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems.
- You'll thrive on providing great service to the local community and growing your customer base.
- You'll be self-motivated and results-driven, with a strong sense of diligence and attention to detail.
- You'll possess a strong team spirit and be willing to step outside your comfort zone to support your peers and drive business growth.
Key Responsibilities:
- Deliver exceptional customer experiences and grow your customer base.
- Work collaboratively with your team to achieve business goals.
- Develop and maintain strong relationships with customers and the local community.
- Stay up-to-date with product knowledge and industry trends.
What We Offer:
- Flexible working arrangements, including the option to work from home or in-store.
- Access to a range of skills development and career pathways.
- A supportive environment that values your well-being and encourages new ideas.
About Medibank:
At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection, and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.
We're committed to creating a workplace that values diversity, inclusion, and employee well-being. We encourage applications from candidates with a disability and offer a range of great benefits, including subsidised private health insurance and rewards and discounts.
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