
Retail Customer Service Representative
1 week ago
Delivering Exceptional Customer Service in a Fast-Paced Retail Environment
We are seeking experienced professionals to work in the Petroleum Retail industry, offering outstanding customer service and career opportunities.
With significant growth over the next few months, we are looking for skilled customer service representatives to join our team in the Frankston area.
The Console Operator/Customer Service Representative plays a vital role within the store's team, delivering exceptional customer service in a complex and fast-paced retail environment.
Main Responsibilities:
- Greet and address customers in a friendly and respectful manner while providing excellent service
- Promote loyalty programs and promotions to customers
- Respond to customer inquiries regarding products and services, and suggest information about other products and services
- Complete sale transactions using the Point Of Sale system
- Prepare high-quality beverages using barista equipment
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple tasks and activities
- Strong problem-solving and conflict resolution skills
- Basic knowledge of coffee preparation and presentation
Benefits:
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
What to Expect:
- A challenging and rewarding role in a fast-paced retail environment
- Opportunities to develop new skills and build on existing strengths
- A collaborative and inclusive work culture
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