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Operational Support Specialist
1 week ago
We are seeking a dedicated Operational Support Specialist to join our team. This role will provide exceptional organisational skills and a proactive mindset.
This position sits within our Operations department, reporting directly to our Co-Founder. You will work closely with the executive team, department leaders, and other key stakeholders to align schedules, priorities, and administrative functions within the context of our broader business goals and interests.
Key Responsibilities:- Manage and prioritise schedules, meetings, and communications for key executives
- Organise and coordinate company events, travel plans, and logistical arrangements
- Develop, document, and refine administrative processes to improve scalability
- Act as the central point of contact for internal and external inquiries, ensuring timely and professional responses.
- Support executive decision-making by preparing reports, presentations, and data summaries
- Exceptional organisational abilities: You have a keen eye for detail and the ability to juggle multiple priorities while maintaining accuracy and meeting deadlines.
- Emotional intelligence and discretion: Your calm and professional demeanour allows you to handle sensitive information with confidentiality and build trust with colleagues across all levels.
- Proactive mindset: You anticipate needs, take initiative, and find solutions without requiring extensive guidance.
- Strong communication skills: You can effectively communicate with diverse groups, whether through concise email correspondence, clear documentation, or polished presentations.
- Administrative expertise: You bring a methodical and structured approach to calendar management, documentation, and task coordination, ensuring operations run smoothly and efficiently.
- Experience working in a creative or technology-driven organisation and familiarity with project management tools and practices, event planning or coordination experience