Marketing Coordinator

4 days ago

Melbourne, Victoria, Australia Catch Group Full time
About the Role

We are seeking a highly skilled Marketing Coordinator to join our team at Catch Group. As a key member of our marketing team, you will play a critical role in executing customer-led marketing campaigns across various channels.

Key Responsibilities
  • Work closely with the E-commerce and CRM teams to develop and execute trade plans across email, push, and SMS.
  • Develop a deep understanding of our customers' needs and performance across our owned channels to ensure that we are sending the best offers to our customers.
  • Manage the CRM event calendar to ensure that session and GTV targets are met.
  • Recommend the most suitable channels to maximize reach and effectiveness.
  • Help test and QA campaigns.
  • Work with campaign analysts to develop a deep understanding of campaign performance at a customer level.
  • Ensure that customer communications are driving key business objectives.
  • Present back key campaign learnings to inform future decision-making.
Requirements
  • Degree qualified in a marketing/business-related discipline.
  • At least 2 years' experience executing customer campaigns across direct communications channels in the retail industry.
  • Experience in helping to deliver customer-led, personalized communications.
  • Experience working in a CRM function with a strong knowledge of best CRM practices and compliance.
  • High-level knowledge of email automation and customer relationship management systems.
  • Ability to help execute complex customer campaigns across multiple channels.
  • Constantly put themselves in the shoes of the customer.
  • Outstanding verbal and written communication skills.
  • Willingness to challenge the status quo and champion continuous improvement.
  • Ability to deal with ambiguity and translate into clearly defined plans.
  • Ability to meet deadlines with a high level of motivation to achieve results efficiently.
  • Strong attention to detail.
Why Join Us

Catch Group is a fun, challenging, and uniquely different place to work. We offer a range of benefits, including flexibility, extended parental leave, and a convenient Melbourne office location.

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