Branch Management Professional
2 weeks ago
About the Role
">We are seeking an experienced Branch Manager to oversee the day-to-day operations of a small branch. This role involves ensuring compliance with general branch operation policies and practices, as well as providing exceptional customer service to achieve revenue, fleet utilisation, and customer loyalty goals.
Responsibilities
">- Supervise team to Coates customer service standards and develop staff in the branch
- Ensure effective branch operations relating to equipment deliveries, transfers, pick-ups, coordinate repairs, changeovers, breakdowns, and contribute to Area operations for equipment utilisation
- Supervise branch administration and systems requirements, including preparation of timely reports in accordance with company guidelines, including record keeping
- Work with Area manager to review stock levels in branch and maintain optimum stock levels for effective operation
- Continuously improve branch performance and assist with auditing as required
Requirements
">Ideally, you will have experience in a similar position, leading teams to perform at their best. You should possess:
- Supervisor experience in a branch setting leading a team
- Sound knowledge of equipment products is desirable
- Strong commitment and experience delivering exceptional customer service
- Desirable: Forklift licence
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