Retail Sales Associate

4 days ago


Ashfield, Australia Cash Converters Full time

Cash Converters is a leading Australian retailer specialising in second-hand goods, personal finance solutions, and affordable products. We're looking for a skilled Retail Sales Associate to join our Buys and Loans Department in a Casual capacity.

About the Role

  • This role involves accurately performing day-to-day transactions in our Buys and Loans department, ensuring KPI targets are achieved through actively seeking pricing feedback and trends.
  • You will build lasting relationships with our customers by actively listening to and understanding their needs, effectively communicating pricing, valuation, and pawnbroking options.
  • Perform all transactions in line with company and legislative requirements.

About You

  • Proven customer service experience, ideally within a retail environment.
  • Have an interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware.
  • Confidently negotiate with customers to achieve win-win outcomes.
  • Previous experience as a Second Hand Buyer is highly regarded, but not essential.
  • Strong communication skills that build rapport, trust, and demonstrate compassion.

What's On Offer

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • Monday to Saturday shifts available, with no Sunday trading.
  • Real career development opportunities, including ongoing quarterly store and team bonuses.
  • Paid Parental Leave and salary packaging options for a Novated Car lease.
  • Health Insurance Discounts (Bupa & HBF) and 30% Instore Discount.
  • Access to Wellness Activities: Move, Munch, Money, and Mind.


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