Instructional Designer

1 day ago

Sydney, New South Wales, Australia beBeeTrainingProfessional Full time $100,000 - $140,000

Job Overview:

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  • Train staff on SG Fleet products and functions.
  • Consult with stakeholders to identify and develop team knowledge on initiatives, products, and industry insights.
  • Design and deliver technical training across all SG platforms, ensuring learning outcomes are achieved.
  • Use various training methods to increase competency and efficiency.
  • Assist with change management and deliver platform training.
  • Partner with the Customer Experience team to improve NPS initiatives.
  • Maintain training records and create training content and assets.
  • Upskill and provide training solutions based on customer feedback.
  • Spot check operational processes to identify training needs.
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Key Responsibilities and Skills:

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  • Hold relevant qualifications or certifications.
  • Knowledge of SG Fleet's operating platforms.
  • Excellent communication and interpersonal skills.
  • Leadership and stakeholder management experience.
  • Adaptability in a fast-paced environment.
  • Ability to create training plans and materials, and train individuals and teams.
  • Computer literacy and proficiency.
  • Ability to work autonomously and manage resources effectively.
  • Desirable: experience in designing learning and assessment materials.
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About You:

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  • High integrity and professional ethics.
  • Ability to build internal, external, and cross-functional relationships.
  • Problem-solving skills, resourcefulness, and perseverance.
  • Collaborative leadership style.
  • Strong organizational and time management skills.
  • Mentoring and developing others.
  • Self-motivated and responsible.
  • Willing to learn and grow.
  • Honest, reliable, and dedicated.

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