
Automation Professional
7 days ago
Job Summary:
We are seeking a seasoned automation professional to lead our bespoke automation platforms. This is a permanent role with a flexible work arrangement, offering a collaborative and close-knit environment.
The successful candidate will be responsible for overseeing the day-to-day operations of our automation systems, while delivering enhancements and supporting technology-driven projects.
This role requires strong technical expertise, operations knowledge, and leadership skills. You will ensure system stability, security, and scalability, collaborate with technical and business stakeholders, and lead a small team to deliver timely, high-quality service.
Main Responsibilities:
- Lead and manage the daily operations of key platforms, including Azure, Kofax, Power Platform, and DotNet/SQL based solutions.
- Collaborate with business users, IT teams, and vendors to support platform usage, resolve incidents, and respond to service requests.
- Coordinate the delivery of minor enhancements and updates, ensuring resource utilization is tracked and deadlines are met.
- Support project delivery by overseeing solution design, integration, testing, and deployment activities.
- Conduct system risk assessments and implement remediation strategies to ensure reliability and compliance.
- Drive continuous improvement initiatives to increase automation, reduce manual processes, and enhance system performance.
- Perform capacity planning, license forecasting, and health monitoring across platforms.
- Provide mentoring and technical leadership to junior team members and offshore teams.
- Maintain clear and up-to-date documentation on solution design, operations, and lessons learned.
Requirements:
- Strong hands-on experience with C#, SQL Server, and Azure administration and development.
- Proven experience in managing IT platforms and services in an enterprise environment.
- Demonstrated ability to support both operational tasks and project-based work simultaneously.
- Strong understanding of IT service management (ITSM), compliance, and governance frameworks.
- Excellent problem-solving, stakeholder engagement, and communication skills.
- Solid understanding of compliance, data governance, and auditability in enterprise systems.
- Ability to balance governance with agility, enabling innovation while maintaining control.
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