Technical Network Infrastructure Professional

1 week ago

Sydney, New South Wales, Australia beBeeNetwork Full time $85,000 - $100,000
About the Job

The IT Support Specialist role is a vital part of our team, ensuring the reliability and performance of our network and infrastructure.

Key responsibilities include:

  • Contributing to the development of our IT roadmap to meet business needs.
  • Maintaining daily data transmissions and troubleshooting issues with internal teams and external partners.
  • Monitoring physical and virtual infrastructure for potential problems.
  • Creating and maintaining documentation of processes and configurations.
  • Collaborating with teams to ensure smooth and accurate data flow.
  • Addressing level 3 incidents and resolving user-related issues.
  • Performing hardware upgrades and equipment rollouts.
  • Administering network security, including firewalls and data loss prevention.
  • Overseeing relationships with external suppliers to ensure satisfactory service levels.

About You

  • You will have 1-3 years' experience in a similar role.
  • A formal IT qualification, such as ITIL or Microsoft certifications, is required.
  • You come from an MSP as a level 2 or 4 technician or comparable System Administrator position.
  • Strong technical knowledge of Microsoft products is essential.
  • You are a team player with excellent communication skills and prioritization abilities.

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