Store Manager

4 weeks ago


Wollongong, New South Wales, Australia Dymocks Full time

As a Store Manager at Dymocks, you will lead a team of knowledgeable and passionate individuals to deliver exceptional customer service.

You will have a love for books, gifts, and stationery, and be passionate about achieving sales targets by getting customers the right products every time they shop.

You will have a range of great products to promote and sell, including the most extensive range of books, gifts, and stationery in Australia.

You will also offer our fantastic Booklover Program to every customer, providing them with great benefits when shopping with Dymocks.

As a Store Manager, you will be involved in keeping the store fully stocked, working on the registers, and assisting with all duties involved in running a busy retail store.

Key Responsibilities:

  • Achieve store sales budgets
  • Achieve Booklover sign-up targets
  • Achieve add-on sales targets
  • Build a culture of sales performance within the store
  • Establish and achieve profitability and sales goals
  • Identify new sales opportunities
  • Provide coaching and support to employees on sales
  • Create effective rostering for a small team
  • Manage inventory, including stock ordering and returns
  • Lead the team by demonstrating sales skills and leadership behaviours
  • Recruit and onboard new store employees
  • Update employees on new product knowledge
  • Conduct regular store management meetings
  • Provide training and development opportunities
  • Ensure contingency plans are in place
  • Monitor and maintain company-mandated processes
  • Maximise national marketing program outcomes
  • Monitor and manage store compliance activities
  • Report on achievements and future initiatives

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