Service Repair Technician

2 weeks ago

Carole Park, Queensland, Australia Techtronic Industries Full time
About the Opportunity

We are seeking skilled Service Repair Technicians to join our team at Milwaukee Service Centre in Carole Park, QLD. As a Service Repair Technician, you will play a critical role in ensuring our customers receive high-quality service and support.

Key Responsibilities
  • Diagnose and repair returned products in accordance with manufacturer's warranty and ACCC regulations.
  • Deliver quality repairs within a timely manner, ensuring customer satisfaction.
  • Continuously improve warranty and service processes, identifying opportunities for streamlining and efficiency gains.
  • Ensure products meet specifications outlined by the manufacturer.
  • Collaborate with service operations, compliance, and quality departments to drive excellence.
Requirements
  • Strong technical/mechanical aptitude and keen interest in repairing electrical products.
  • Excellent problem-solving skills and ability to work to set KPIs.
  • Strong interpersonal skills and computer skills.
  • Excellent personal presentation and time management skills.
What We Offer

As a Service Repair Technician at Milwaukee, you will enjoy a range of benefits, including:

  • Generous discounts on company products.
  • Recognition programs and social events to celebrate team achievements.
  • Access to professional development programs.
  • Paid Parental Leave and Employee Assistance Program.

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