Customer Service Manager
2 weeks ago
At UniLodge, we're seeking a Customer Service Manager to lead our frontline team in delivering exceptional resident experiences. This is a permanent full-time opportunity, working 38 hours across a Monday to Friday roster.
- Key Responsibilities:
- Assist residents with enquiries related to their residency, studies, general needs, and overall wellbeing.
- Build a high-performing team through recruitment, training, and development opportunities.
- Ensure timely feedback on team performance in a professional and encouraging manner.
- Accurately account for resident-related accounts, including rental and sundry payments.
- Complete check-in and check-out processes for residents at the beginning and end of their tenancy.
- Liaise with third-party providers for facilities management, including maintenance, contract cleaners, and security services.
- Requirements:
- Similar work experience in student accommodation or hospitality.
- Strong customer service focus and ability to work autonomously.
- Desire to work in a fast-paced, team-oriented environment.
- Ability to manage diverse tasks independently and reliably.
- Strong communication skills, both written and verbal.
- Ability to think creatively and independently solve problems.
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Customer Service Leadership Role
4 days ago
Kensington Park, South Australia UniLodge Full timeCustomer Service Manager Role at UniLodgeWe are seeking a highly skilled and experienced Customer Service Manager to lead our front-line team at UniLodge. As the ideal candidate, you will be responsible for delivering exceptional customer service to our residents, ensuring a seamless and efficient experience.Key Responsibilities:Lead and manage the...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Kensington Park, South Australia Medibank Private Limited Full timeAbout the Role: We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank Private Limited. As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for providing exceptional customer...
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Customer Service Representative
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Customer Service Representative
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Kensington Park, South Australia Medibank Private Limited Full timeAbout the Role: We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank Private Limited. As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for providing exceptional customer...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Delivery Specialist
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Pharmacy Assistant
2 weeks ago
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Dispensary Technician
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Dining Services Manager
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