Preventing Financial Losses Specialist
7 days ago
This role involves playing a pivotal part in identifying and preventing fraud and scams that target customers.
As Fraud Investigator, you will be liaising with various stakeholders to resolve customer queries and issues.
Effective communication and conflict resolution skills are essential for success in this position.
Additionally, strong attention to detail and time management skills are necessary for daily business activities.
Key Responsibilities:- Investigate and prevent fraud and scams targeting customers.
- Liaise with stakeholders to resolve customer queries and issues.
- Effectively handle and escalate customer complaints.
- Strong written and verbal communication skills.
- Relationship management skills.
- Self and time management skills.
- Strong attention to detail.
- Hybrid work model and work-from-home opportunities.
- Potential for permanent role after 12-month contract.
- Modern office near public transport in Parramatta.
- Diversity and inclusion values.
The ideal candidate will be flexible and available for shift work. A positive impact on the community is also highly desired.
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