Diagnostics Product Expert

6 days ago


Melbourne, Victoria, Australia BioLegend, Inc. Full time

**About the Role**

We are looking for a highly skilled Diagnostics Product Expert to join our team at BioLegend. As a Diagnostics Product Expert, you will be responsible for providing training and support to customers on our Reproductive health portfolio.

  • Provide ongoing technical support and troubleshooting for customers, ensuring they have the knowledge and tools needed to succeed.
  • Support the greater sales team with pre-sales activities, specifying workflow solutions and providing expert scientific advice to drive business growth.
  • You will build customer relationships through in-person or virtual consultation, understanding their projects and needs to deliver tailored solutions.

**Key Responsibilities**

Liaise with regional and global support personnel to ensure timely outcomes to customer support requests.

Assist in the preparation of documents for tenders and quotes, utilizing your expertise to inform business decisions.


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