Retail Customer Service Ambassador

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $30,000 - $40,000

About the Role

We are seeking a skilled and enthusiastic Retail Customer Service Ambassador to deliver exceptional customer experiences across our stores. As a key member of our team, you will play a vital role in building strong relationships with customers, resolving issues promptly, and promoting our products and services.

Key Responsibilities:

  • Provide outstanding customer service, responding to queries and concerns in a professional and timely manner

  • Build trust and rapport with customers, understanding their needs and preferences

  • Work collaboratively with colleagues to achieve sales targets and enhance customer satisfaction

  • Stay up-to-date with product knowledge and promotions, making recommendations to customers as needed

  • Maintain a safe and clean store environment, adhering to health and safety standards

Requirements:

  • Excellent interpersonal skills, enabling effective communication with diverse customers

  • High energy levels to maintain productivity in a fast-paced retail environment

  • Ability to prioritize tasks without compromising customer experience

  • Vibrant personality with confidence to promote in-store offers and initiatives

  • Safety-first approach with composure in emergency situations

  • Flexibility with scheduling, working various hours across a 24-hour operation

What We Offer:

  • A competitive hourly rate

  • Job security within an essential retail service

  • 10% discount on in-store items

  • Comprehensive health and wellbeing benefits

  • Free on-site parking

  • Fuel Discounts

  • Hourly rates: adult $30-$40 + other perks; under 20 years old $20-$30 + other perks

Working Hours:

The majority of our stores operate 24/7, allowing customers to access essential groceries, snacks, or a quiet space. You'll work a range of shifts, including nights and weekends.

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