Customer Service Ambassador
6 days ago
Our dynamic team is seeking a skilled Customer Service Ambassador to deliver exceptional retail experiences.
This role requires strong interpersonal skills, ability to build relationships with stakeholders, and experience working in a contact centre or similar sales/online support role.
We value our team members' flexibility, adaptability, and willingness to work collaboratively in a fast-paced environment.
About You- You have well-developed communication skills, both written and verbal
- You are proactive, customer-focused, and able to work independently with minimal supervision
- You thrive in a team environment, supporting colleagues and contributing to a positive work culture
About Our Organisation
We are a leading retailer and wholesaler of fashion and comfort footwear, owning iconic brands across Australia.
We offer a supportive work environment with opportunities for growth and development, valuing our team, loyal customers, and dedicated suppliers.
We strive to exceed customer expectations by providing top-notch service through our omni-channel contact centre.
A key focus of this role is to proactively follow up on online queries, while adhering to best practices in all interactions.
This position requires flexible hours Monday to Friday, with some weekend work involved.
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