
Carer Support Specialist
3 days ago
The Coordinator Assessment and Planning role is responsible for a high-level overview of all Carer Support Planners within call centre operations across various service areas.
Critical to success in this role are the incumbent's ability to:
- Lead and manage teams effectively
- Understand the nature of the caring role and evidence-based, best practice supports that enable carers to sustain their caring role and enhance their own wellbeing and identity
- A strong understanding of person-centred philosophy and a commitment to mitigating service-driven barriers to support carers receiving timely services
- Understand, advocate for, and lead the implementation of the carer peer workforce, prioritizing the employment of carer peers at every point
- Stay up-to-date with national carer policy, legislation, and service landscape
- Effectively engage with a wide range of stakeholders, including consortium partners
What You'll Need
- Tertiary qualification in a relevant field of study and minimum 3 years' leadership experience
- Experience in high-volume operational environments
- Appropriate IT skills
- Satisfactory National Police Records Check (within the last 12 months)
- Working with Children's Check (Blue Card - QLD)
- NDIS Worker Screening Check (Yellow Card - QLD)
- Right to Work within Australia
- 100 Points ID
- NDIS Code of Conduct (Orientation Module)
About Us
We support inclusivity and aim to create a workplace where everyone can achieve their goals and reach their fullest potential. This is your opportunity to join a nationally recognised organisation with a strong focus on ongoing support and career development.
We invest in our employees' professional growth and will support you in fulfilling your career ambitions. Benefits include salary packaging, meal and entertainment allowance, leave loading, paid parental leave, employee assistance program, and a positive, culturally safe, and inclusive work environment.
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