High Performing Medical Booking Expert

1 week ago

Adelaide, South Australia beBeeCommunication Full time $37,740 - $47,300

Medical Booking Specialist Role

This position offers a chance for experienced professionals to leverage their skills in medical booking and contribute to patient care.

The successful candidate will be part of a high-performing team, utilizing their background to drive positive outcomes. They can opt between central and northern locations, with the option to gain experience in both.

  • As the initial point of contact, support patients with professionalism and warmth.
  • Accurately book and manage appointments to ensure timely access to necessary care.
  • Provide clear information on arrival times, preparation steps, and costs to empower patients' decision-making.
  • Maintain accurate patient records for seamless operations.
Key Qualifications
  • Solid experience in phone-based service environments, particularly in contact centres, medical bookings, or customer hubs.
  • Prior knowledge of medical or radiology bookings is highly valued.
  • Effective communication skills with the ability to establish rapport quickly.
  • Attention to detail and capability to manage multiple systems efficiently.
  • A calm and empathetic demeanor, even under pressure.

About This Opportunity

This role is an excellent fit for individuals looking to apply their expertise in medical booking and make a meaningful difference in patient care. If you possess strong communication skills, attention to detail, and a passion for delivering exceptional service, this could be the ideal opportunity for you.

Your Benefits

You'll join a dynamic team that values your background and contributes to improving patient care. You can choose between our central and northern locations, allowing you to grow professionally and personally. We're committed to providing a supportive environment where you can thrive.

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