Store Operations Specialist

2 weeks ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000
Operations Team Member Job Description">

We are seeking a skilled and dedicated individual to fill the role of Operations Team Member. As a key member of our customer-facing team, you will be responsible for delivering store operations activities in support of a sales-focused culture and profitable sales growth.

Key Responsibilities:

  • Deliver effective store administration in line with standard procedures, including cash handling and banking integrity, tendering transactions, systems access and data integrity, store web sales and extended warranty claims, telephone management and enquiries, marketing and promotional activity
  • Contribute to financial performance through effective inventory management and management of controllable expenses
  • Manage all sales channel fulfillment in line with procedures
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
  • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation
  • Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities

About This Role:

This is an excellent opportunity for a motivated and results-driven individual to join our dynamic team and contribute to the success of our business. As an Operations Team Member, you will play a critical role in ensuring seamless store operations and delivering exceptional customer service.

What We Offer:

  • Ongoing training and development opportunities from day one
  • Fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group
  • Exposure to exciting, industry-leading products and brands
  • Making a difference in the community through our 'Doing Good' and 'Helping Hands' workplace giving programs

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