IT Services Expert

6 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $70,000 - $80,000
Technical Support Professional

This is a unique opportunity to work with a leading service provider in Melbourne, Australia.

Main Responsibilities:
  • Troubleshoot hardware and software issues using remote or on-site support techniques.
  • Collaborate with senior technical experts to enhance service delivery and identify growth opportunities.
  • Provide Azure-based and Microsoft 365 support to clients using Remote Desktop protocols and RMM tools.
Requirements:
  • A minimum of two years of experience in a similar role utilizing Azure technologies.
  • Proficient use of Remote Desktop protocols and RMM tools.
  • Experience working in a managed services environment.
  • Azure and Microsoft certifications are highly desirable.

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