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Social Media Content Manager for Sports
3 weeks ago
We're seeking an experienced and passionate professional to lead our audience engagement across the Premier League and other major sports properties.
As a key member of our team, you'll deliver a world-class experience for fans by monitoring conversations, tracking sentiment, and interacting directly with audiences in a way that's human, authentic, and aligned with our brand.
You'll work closely with social, communications, and customer service teams to ensure we show up as a true fan in the feed, not just a broadcaster.
With strong knowledge across all sports, you'll help grow loyalty, engagement, and community by creating engaging content, responding to fan queries, and ensuring our social channels remain a safe and inviting space for fans to engage.
This is a fast-paced, fan-first role that requires flexibility to work early mornings, evenings, and weekends.
Key Responsibilities:- Monitor and actively participate in audience conversations on our platform and external social channels.
- Proactively interact with and respond to fans in a timely manner that reflects our tone of voice and brand values.
- Monitor breaking sport news, results, and trending conversations, and stay across our schedule and on-platform offering to provide timely and valuable information to sports fans.
If you have 3-5 years' experience in a customer service or community management role, ideally in sports or media, and are a problem solver who collaborates effectively with a range of teams, then this could be the perfect opportunity for you.
As a successful candidate, you'll have comprehensive knowledge of social platform trends, content formats, audience behaviors, and community management approaches. You'll also be a football enthusiast with a deep understanding of a range of sports and fan culture.
