Member Service Specialist

2 weeks ago

Canberra, ACT, Australia beBeeCustomerService Full time $60,000 - $85,000

Job Overview

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We are seeking a dedicated professional to deliver exceptional service to our members. As a Member Consultant, you will play a key role in meeting member needs while achieving agreed performance outcomes and maintaining compliance obligations.

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Key Responsibilities:

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  • Deliver outstanding service to meet member needs and achieve agreed performance goals.">
  • Open accounts, process transactions, and respond to member queries.">
  • Proactively promote Defence Bank's services to broaden and grow our member base.">
  • Complete tasks to ensure ongoing compliance with legislation and policies.">
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Requirements:

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  • Experience within a customer-facing administrative or retail team.">
  • Ability to critically review processes to improve efficiency and reduce member effort.">
  • High level of organisational and communication skills.">
">

Benefits:

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  • Corporate wardrobe allowance.">
  • Support in obtaining Tier 2 certification and ongoing professional development opportunities.">
  • Savings and discounts across Defence Bank products and services."]}],

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