Customer Service Ambassador

2 weeks ago

Tweed Heads, New South Wales, Australia beBeeCustomerExperience Full time $55,000 - $79,000

Customer Experience is at the heart of everything we do.

We serve more than 300,000 customers each year, every day of the week and 365 days a year.

Our team is highly successful and growing rapidly. We need talented people like you to help us continue to grow and achieve great things.

About the Job

As a Customer Experience Expert you will provide exceptional customer service face to face and over the telephone.

You will greet customers with a positive, helpful attitude, ensure they have the best experience in our branch and provide support to the manager and the running of daily operations.

You will also effectively communicate with customers about delivery lead times, explore their needs and educate them on our full scope of services and source suitable resolutions to customer concerns and follow up customer queries.

About You

We are looking for a passionate customer service expert who has previous retail and/or customer service experience.

You will have excellent communication and presentation skills, be able to resolve issues and create solutions for customers and have the ability to work in a fast-paced environment.

Benefits

As part of our team, you can expect a supportive and collaborative work environment, opportunities for growth and development, a competitive salary and a rewards and recognition program.

We strive to create a workplace where you can be yourself, achieve great things and feel inspired.

A workplace where you can be your best self and make a real difference to our customers and our business.

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