Assistant Store Manager

3 weeks ago


South Wharf, Victoria, Australia Pandora Full time

We are seeking a results-driven Assistant Store Manager to join our team in our DFO South Wharf store. The ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.

The Role

The Assistant Store Manager is responsible for the day-to-day operational running of the store, reporting to the store manager. You will be responsible for supporting, coaching, and motivating the in-store team to achieve the store's targets, while setting the example in exemplary Pandora customer service.

About Pandora

Pandora is the largest jewellery company in the world, giving a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

Our People

Our global workforce is made up of over 32,000 passionate people who, in the latest year, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

What to Expect from the Role

  • You will have a retail operations focus in store, including stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas, and tracking the team's sales performance.
  • You will be responsible for the successful running and trading of the store in the absence of the store manager.
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital.
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.

The Successful Candidate

The ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring, and delivering in their role.

An Ideal Candidate Will Have:

  • Proven experience in driving sales and profitability in store.
  • A passion for driving a culture of exemplary customer service.
  • Strong communication skills in order to establish and coach a high performing team.
  • The ability to be adaptable and flexible to changing business needs.
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
  • A well-presented appearance with a taste for desirable products and a passion for retail.

Why Work with Us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none, including a generous staff discount on all Pandora products, a day off on your birthday, opportunities for development, subsided health insurance, a retail bonus scheme, an employee assistance program, and a jewellery allowance.



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