Assistant Store Manager

4 weeks ago


South Wharf, Victoria, Australia Pandora Full time

We are seeking a highly capable leader to join our team as an Assistant Store Manager at our DFO South Wharf store. As a brand ambassador, you will be responsible for the day-to-day operational running of the store, reporting to the store manager and ensuring the commercial success of the store.

About the Role

The Assistant Store Manager is a key position in our store, responsible for driving sales and profitability, inspiring a high-performing team, and providing an unforgettable Pandora in-store experience. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert and will nurture and develop the store team to unlock their full potential.

Key Responsibilities

  • Support and coach the in-store team to achieve store targets and provide exemplary customer service
  • Manage retail operations, including stock control, store procedures, and team rotas
  • Be responsible for the successful running and trading of the store in the absence of the store manager
  • Develop and maintain a strong retail floor presence and influence the sales space
  • Nurture and develop the store team to unlock their full potential and support their development

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills to establish and coach a high-performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Why Work with Us?

We offer a competitive rewards package, including a generous staff discount on all Pandora products, a day off on your birthday, opportunities for development, and a retail bonus scheme. Our people are an integral part of our success, and we are committed to providing an unforgettable career progression.



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