Dynamics 365 Technical Solutions Engineer

2 days ago

Preston, Victoria, Australia beBeeDeveloper Full time $80,000 - $120,000
Job Description

We are seeking a highly skilled Microsoft Dynamics 365 CE Technical Developer to enhance our organization's capabilities.

The ideal candidate will have extensive experience in designing, customizing, and delivering scalable Microsoft D365 CRM and Power Platform solutions.

Key Responsibilities:
  • Analyze business requirements, conduct impact assessments, and design scalable enhancements within Dynamics 365 Customer Engagement (CE).
  • Customize and extend Dynamics 365 (Forms, Fields, Entities) using out-of-the-box features, JavaScript, plugins (C#), and integration tools to support evolving business needs.
  • Develop, configure, and deploy Power Platform components, including PowerApps and Power Automate (Flow).
  • Automate and optimize data processes, integrating D365 CE with legacy and external systems using Web API service calls.
  • Set up and configure Dynamics 365 Field Service modules: manage sample datasets, Work Order Types, Incident Types, Service Tasks, Schedule Board, and enable Resource Scheduling Optimization.
  • Automate project tasks conversion to work orders utilizing JavaScript and Power Automate for improved workflow and operational efficiency.
  • Participate in DevOps practices: manage CI/CD pipelines using Azure DevOps and Git, ensuring robust, automated builds, tests, and deployments.
  • Support code migration initiatives (e.g., TFS to Git) and contribute to the modern software delivery lifecycle.
  • Collaborate effectively with onshore and offshore teams for CRM enhancement delivery and support.
Required Skills and Qualifications
  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
  • 5+ years of professional experience in the design, development, and support of Microsoft Dynamics 365 CE/CRM solutions.
  • Proficiency in Dynamics 365 modules (customer engagement, field service).
  • Hands-on experience in Power Platform technologies (PowerApps, Power Automate).
  • Strong programming skills: JavaScript, .NET/C# (for plugin/workflow development), API integrations.
  • Experience with CI/CD, Azure DevOps, ADO, Git, and modern DevOps practices.
  • Familiarity with development tools such as Visual Studio, XRM Toolbox, Data Migration Tool, Plugin Registration Tool.
  • Understanding of business process automation and optimization.
  • Excellent communication, stakeholder engagement, and teamwork skills.
  • Ability to manage multiple tasks and adapt to fast-paced project environments.

Certifications (Preferred/Highly Valued):

  • Microsoft D365: MB-210, MB-230, MB-910
  • Microsoft Power Platform: PL-900
  • Microsoft Azure AI: AI-900

Benefits:

  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Competitive compensation package.

Others:

  • Contribute to the success of our organization by delivering high-quality solutions.
  • Participate in continuous learning and skill enhancement programs.

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