
Career Opportunity
2 weeks ago
Make a real difference in the lives of others by joining our Customer Support team. As a Customer Support Officer, you will be responsible for providing exceptional service to customers who are experiencing financial difficulties.
This is a challenging yet rewarding role that requires a caring and empathetic nature, as well as excellent communication and problem-solving skills. You will work closely with customers to understand their situation and needs, and provide tailored solutions to help them manage their obligations and safeguard their financial interests.
To succeed in this role, you will need:
- A passion for delivering great customer outcomes
- Excellent verbal and written communication skills
- Good financial acumen
- A caring and empathetic nature
- Problem-solving skills
We offer a range of benefits to support your physical and mental wellbeing, including access to discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP). We also offer flexible work arrangements, including hybrid work, flexible hours, and compressed weeks, to fit your lifestyle.
In addition, we provide opportunities for professional development through our corporate university 'BEN U' or external providers of your choice.
We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business.
Our goal is to create a workplace where everyone feels valued, respected, and empowered to succeed. If you are looking for a new challenge and want to make a positive impact, apply now to become a Customer Support Officer.
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