IT Career Opportunity

12 hours ago

Adelaide, South Australia beBeeTechnical Full time $90,000 - $110,000

We are an expanding organisation looking to grow in the South Australian market. Our team offers exposure to on-site client work and long-term career opportunities.

About the Role

As a Technical Support Specialist, you will provide Level 1-2 IT support to hundreds of end-users, escalating issues when required to relevant teams. You will troubleshoot issues related to Systems, Applications, Software, Hardware and Networking, working on a broad range of technologies such as Office 365, Routing and Switching, Active Directory, and Windows Server.

You will adhere to service level agreements with a strong customer focus, ensuring timely resolution of technical issues. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Required Skills and Experience
  • Minimum 2 years working in technical support role:
  • Experience with ticketing systems such as ServiceNow or ConnectWise
  • Excellent customer service skills
  • Very good communication skills, both written and verbal

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