Medical Equipment Technician
2 weeks ago
At STERIS, we strive to create a healthier and safer world by providing innovative solutions in the healthcare and life science industries.
We are looking to strengthen our service organization in Australia by hiring a Field Service Engineer to perform equipment installations, validations, service, and repair for all ranges of STERIS equipment within assigned territories.
This remote-based customer-facing role requires you to be based in Brisbane or its surroundings. As a Field Service Engineer, you will provide User Training and troubleshooting support in the Australia market as required, as well as assist the Service Manager/Director in managing spare parts inventory and documentation.
The ideal candidate should have experience in medical equipment maintenance and be willing to travel for job purposes. Key responsibilities include:
- Developing and implementing technical service functions for STERIS equipment.
- Performing equipment installations, preventive maintenance, validations, and repairs in the field as assigned.
- Providing quality product support through customer interface via visits, telephone, or email.
- Conducting in-service sessions for customers and demonstrating applications with regards to systems, accessories, and techniques.
- Filing product complaints according to company procedures.
- Assisting with spare parts inventory management for various products.
Requirements for this role include:
- A Trades Certificate or Engineering Certificate/Diploma with strong hands-on technical service experience in medical equipment.
- Experience in troubleshooting, repair, modification, overhaul, or refurbishment of standard and special purpose equipment and systems components.
- An intermediate understanding of DOS and Windows, as well as proficiency in Microsoft Office software packages (Word, Excel, PowerPoint).
- Visual acuity and manual dexterity to manipulate tools and equipment.
- Customer orientation and focus.
- Ability to travel within Australia as assigned, potentially including occasional international travel.
In return for your expertise, you can expect a competitive salary of around $80,000 - $120,000 per year, depending on your experience and qualifications. STERIS is an equal opportunity employer offering a supportive work environment and opportunities for growth and development.
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