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Fashion Retail Operations Manager

1 month ago


Sydney, New South Wales, Australia Brand Collective Full time

At Brand Collective, we are seeking a dynamic and experienced Fashion Retail Operations Manager to join our team in Sydney. As a key member of our retail operations team, you will play a crucial role in driving sales, developing and mentoring teams, maintaining brand standards, and ensuring exceptional customer experiences at every touch point.

About the Role

This is an exciting opportunity for a seasoned retail professional to lead our NSW Elka Collective stores, ensuring consistency and excellence across all 6 locations. You will be responsible for leading the daily operations of our Bondi Boutique, driving sales performance through effective team management, visual merchandising, and customer service initiatives.

  • You will recruit, train, and develop store managers and retail teams, fostering a positive and motivated working culture.
  • Effectively manage the wage costs across NSW territory with store managers.
  • Closely monitor store sales performance – acknowledge outstanding results and identify any areas of improvement.
Your Key Responsibilities
  • Lead and manage the daily operations of Elka Collective Bondi Boutique.
  • Drive sales performance through effective team management, visual merchandising, and customer service initiatives.
  • Recruit, train, and develop store managers and retail teams, fostering a positive and motivated working culture.
  • Effectively manage the wage costs across NSW territory with store managers.
  • Closely monitor store sales performance – acknowledge outstanding results and identify any areas of improvement.
  • Ensure execution in store is of exceptional standard across the state.
  • Monitor KPIs and provide regular performance feedback to store managers, implementing strategies to improve sales, conversion rates, and customer satisfaction.
  • Identify opportunities for business growth and market expansion within the retail space.
What We Offer
  • A competitive salary package of $120,000 - $150,000 per annum, including a generous quarterly wardrobe allowance to encourage you to wear our brand to work.
  • A new starter wardrobe and flexible work arrangements to support your work-life balance.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • A monthly bonus incentive (rewards based on KPI achievement).
  • Employee Assistance Program with free access to Mental Health Professionals for when times are tough.
  • Free flu vaccines and generous discounts for you and your family across Brand Collective's stable of brands.

We value diversity and inclusion in all forms and hire based on capability and performance. If your skills align with the role and company culture, apply today with your current resume and optional cover letter.