Senior Collection Specialist

2 weeks ago


Sydney, New South Wales, Australia S2M Digital Recruitment Full time

About S2M Digital Recruitment: We are a pioneering fin-tech company transforming the commercial debt recovery landscape. Our innovative strategies and cutting-edge technology streamline and enhance the debt recovery process for our clients.

Key Responsibilities:

  • Oversee the commercial debt recovery process, ensuring efficiency and compliance with industry standards.
  • Utilize Salesforce to track and manage collections activities, maintaining accurate and up-to-date records.
  • Develop and implement strategies to improve collections performance and reduce delinquency rates.
  • Negotiate payment plans and resolve outstanding debts with clients and stakeholders.
  • Analyze data to identify trends and areas for improvement within the collections process.
  • Collaborate with internal teams to streamline processes and enhance operational efficiency.
  • Provide mentorship and guidance to junior collections staff, fostering a collaborative team environment.

Requirements:

  • Minimum 3+ years of experience in a collections role, with a focus on commercial debt recovery.
  • Proven expertise in using Salesforce for collections management and data analysis.
  • Exceptional communication and negotiation skills, with the ability to handle complex client interactions professionally.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and deadlines effectively.
  • Experience in the fin-tech industry is highly desirable.
  • Bachelor's degree in finance, business administration, or a related field is preferred.

Why S2M Digital Recruitment:

  • Competitive salary and benefits package.
  • Opportunity to work with a leading fin-tech company at the forefront of innovation.
  • Collaborative and supportive team environment.
  • Professional development opportunities and career growth.
  • Convenient Sydney location with modern office facilities.


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