Collections Specialist
3 weeks ago
At OPS Garrison Lending Operations Pty Ltd, we're seeking a skilled Collections Specialist to join our team in Sydney or Melbourne. As a key member of our operations, you'll play a pivotal role in providing collections support to deliver greater cash flow, reduce bad debts, and align with our goals in reducing churn, risk, and re-work.
Your responsibilities will include:
- Maximising collections and recovery strategies within an assigned portfolio.
- Identifying and managing sensitive and challenging issues on customers' accounts diligently and effectively to ensure a positive outcome.
- Negotiating complex disputes with customers to ensure best outcomes while mitigating exposure.
- Contributing to team cohesiveness and a positive culture.
To succeed in this role, you'll need:
- Experience in a fast-paced Collections and Recoveries environment.
- Demonstrated background in successful debt collection, mercantile, and legal recoveries across a range of debt profiles.
- Team player with demonstrated empathy, negotiation skills, and decision-making abilities.
- Ability to prioritise and manage multiple accounts and tasks simultaneously.
- Excellent written and verbal communication skills.
We offer a hybrid working arrangement and a culture of empowerment, enabling our people to make decisions that drive our speed, agility, and ability to see things from different angles.
We celebrate diverse backgrounds, perspectives, and life experiences, fostering an inclusive workplace where every person feels a sense of belonging.
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Collections Specialist
2 weeks ago
Sydney, New South Wales, Australia Challenger Limited Full timeAbout the Role: We are seeking a skilled Collections Specialist to join our team at Challenger Limited. As a Collections Specialist, you will be responsible for managing a portfolio of mortgage accounts in collections, ensuring borrowers are assessed for hardship, and negotiating repayment arrangements that are both fair and effective.Key...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Full timeJob Title: Collections SpecialistAbout the Role:We are seeking a skilled Collections Specialist to join our team at Zip. As a Collections Specialist, you will be responsible for building trust and negotiating repayments with customers in financial distress. You will work in a team environment with the opportunity to manage your own workload and multiple...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeJob SummaryWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will be responsible for building relationships with customers, supporting them through the repayment process, and ensuring timely payments.Key ResponsibilitiesSecure payment from customers while maintaining strong relationshipsProvide...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia Zip Full timeJob Title: Collections SpecialistWe are seeking a skilled Collections Specialist to join our team at Zip. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key Responsibilities:Secure payment...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeRole OverviewWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring the efficient collection of debts.Key ResponsibilitiesSecure payment from customers while maintaining strong...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia OPS Garrison Lending Operations Pty Ltd Full timeAbout OPS Garrison Lending Operations Pty LtdAt OPS Garrison Lending Operations Pty Ltd, we're dedicated to delivering exceptional financial services. Our team is passionate about providing innovative solutions that drive growth and success.Job Title: Collections SpecialistWe're seeking a skilled Collections Specialist to join our team in Sydney or...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and experienced Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure...
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Collections Specialist
7 days ago
Sydney, New South Wales, Australia Zip Co Full timeJob DescriptionAs a Collections Specialist at Zip Co, you will play a critical role in building relationships with customers and supporting them through the repayment process. This is a challenging yet rewarding role that requires empathy, strong communication and problem-solving skills, and the ability to deliver in line with Zip's policies, processes, and...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Full timeJob SummaryWe are seeking a skilled Collections Specialist to join our team at Zip. As a Collections Specialist, you will be responsible for building trust and negotiating repayments with customers in financial distress. You will work in a team environment with the opportunity to manage your own workload and multiple cases.Key Responsibilities:Secure payment...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure payment...
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Collections Specialist
1 month ago
Sydney, New South Wales, Australia Zip Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Zip. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure payment...
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Collections Specialist
4 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our collections processes are fair and effective.Key ResponsibilitiesSecure payment...
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PowerCurve Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Infosys Singapore & Australia Full timePowerCurve Collections SpecialistInfosys Consulting is a global management and IT consultancy unit of the Infosys Group, a leading advisor to companies for strategy, process engineering, and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges and help...
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Commercial Collections Specialist
1 month ago
Sydney, New South Wales, Australia Humm Group Full timeJoin Our Team as a Commercial Collections SpecialistWe are seeking a highly skilled and experienced Commercial Collections Specialist to join our team at Humm Group. As a key member of our Equipment Finance Commercial Collections team, you will play a critical role in managing our commercial assets and ensuring timely recoveries.Key Responsibilities:Manage a...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeKey ResponsibilitiesAs a Collections Specialist at Zip Co, you will be responsible for managing early arrears portfolios end to end, making suitable arrangements with customers as per our credit policy, and monitoring financial hardship, variations, bankrupts, and defaults register.You will also be responsible for responding to inbound collections queries,...
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Trolley Collection Specialist
2 days ago
Sydney, New South Wales, Australia Woolworths Group Full timeAbout this roleWe are seeking a skilled Trolley Collection Specialist to join our Proactive Services Team at Woolworths Group.As a Trolley Collection Specialist, you will be responsible for collecting trolleys in car parks and surrounding streets using a vehicle.Key ResponsibilitiesDrive a trolley collection vehicle and collect trolleys from car parks and...
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Collections Specialist
2 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAt Challenger, we're seeking a skilled Collections Specialist to support our mortgage customers in Sydney. As a key member of our Contact Centre Operations team, you'll pride yourself on exceptional customer satisfaction and provide tailored forbearance solutions to borrowers in financial distress.The ideal candidate will have proven experience in...
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Trolley Collection Specialist
5 days ago
Sydney, New South Wales, Australia Woolworths Group Full timeTrolley Collection Job DescriptionAbout the Role:We are seeking a skilled and motivated Trolley Collection Specialist to join our team at Woolworths Group. As a Trolley Collection Specialist, you will be responsible for collecting trolleys from car parks and surrounding suburbs, ensuring a seamless customer experience.Collect trolleys from car parks and...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring timely resolution of customer queries.Key ResponsibilitiesManage early arrears portfolio end to end, ensuring...
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Collections Specialist
3 weeks ago
Sydney, New South Wales, Australia Zip Co Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Zip Co. As a Collections Specialist, you will play a critical role in building relationships with customers, supporting them through the repayment process, and ensuring that our customers receive fair and appropriate treatment.Key ResponsibilitiesManage early arrears portfolio...
