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Pharmacy Assistant
2 months ago
We are seeking an experienced Pharmacy Assistant to join our team as a Customer Service Representative. In this role, you will be operating in a call centre environment, answering queries and providing relevant information regarding the Australian Government's Pharmaceutical Benefits Scheme (PBS).
You will provide high-quality customer service and timely advice for pharmaceutical issues, and liaise with a range of both internal and external stakeholders.
About YouTo be successful in this role, you will need to have:
- Experience as a Dispense Technician
- A minimum Certificate III in Community Pharmacy or equivalent qualifications
- A good understanding of the Australian Government Pharmaceutical Benefits Scheme (PBS)
- Ability to demonstrate sound judgment and ability to work in a fast-paced environment
- Excellent computer skills / the ability to learn new systems
- Demonstrated excellent written and verbal communication skills
- Strong interpersonal and organisational skills
In return for your skills and experience, you will receive:
- A competitive hourly rate - $41 per hour + super + penalty rates for afternoon / night / weekends
- 4 – 5 week induction
- Ongoing training and development
- Required to be available and flexible to work across a seven-day roster. Weekend, late, and evening work is completed from home.
- Work for a Federal Government department
Successful candidates must be Australian Citizens and be willing to undertake a National Police Clearance.
