Administrative Support Specialist
7 days ago
Court Services Officer Role:
As a Court Services Officer, you will provide administrative support to ensure the efficient and effective operation of registries. This involves providing frontline services to court users on a daily basis, over the phone, in person, or in court.
The role requires responding to stakeholders' needs in a trauma-aware and compassionate manner, ensuring prompt resolution of enquiries, requests, issues, and complaints. You will also perform various tasks such as unlocking and preparing courtrooms, administering oaths, maintaining security, and testing courtroom technology.
You will work closely with senior colleagues to address risks related to Domestic, Family, and Sexual Violence (DFSV) and adhere to established processes, policies, and procedures.
The successful candidate will possess excellent communication and interpersonal skills, be able to maintain confidentiality, and have a strong attention to detail.
The role also involves preparing, processing, and managing administrative documents, providing technical and administrative support to Magistrates, and cultivating professional relationships with key stakeholders.
In this role, you will have opportunities for skill development, knowledge updates, and feedback, enabling you to grow professionally and stay motivated.
Key Responsibilities:
- Provide administrative support to registries
- Provide frontline services to court users
- Address risks related to Domestic, Family, and Sexual Violence (DFSV)
- Prepare, process, and manage administrative documents
- Provide technical and administrative support to Magistrates
- Cultivate professional relationships with key stakeholders
- Develop skills, maintain knowledge, and seek feedback
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Maintain confidentiality and have a strong attention to detail
- Able to work effectively in a team environment
- Strong analytical and problem-solving skills
- Familiarity with relevant legislation, departmental policies, and procedures
Benefits:
This role offers opportunities for career growth, skill development, and professional satisfaction.
Other Opportunities:
You will have the chance to work with a dedicated team, contribute to the delivery of high-quality services, and make a positive impact on the community.
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