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Administrative Support Officer

1 month ago

Canberra, ACT, Australia face2face Recruitment Full time
About the Role

The Administrative Support Officer will work as part of a team to support the Technical Case Managers in coordinating the prescription medicines registration process.

Key Responsibilities
  • Triage enquiries from internal and external stakeholders to members of the case management team
  • Provide administrative support throughout the prescription medicines registration process
  • Assist with drafting responses to straightforward enquiries from internal and external stakeholders
  • Completion of other administrative tasks as required to assist the case management team and other members of the section
Requirements
  • University qualification or project management experience
  • Customer service experience, managing stakeholder expectations
  • Good problem resolution skills
  • Attention to detail
Desirable Experience
  • At minimum, a/g APS 5 experience would be an advantage

Face2face Recruitment is committed to providing a supportive and inclusive work environment. We encourage applications from diverse candidates and are an equal opportunity employer.