Aged Care Compliance Officer

7 days ago


Perth, Western Australia RAAFA WA Full time

We're looking for a highly motivated and experienced Quality Coordinator to join our team at RAAFA WA. As a key member of our Quality and Clinical Governance Team, you'll play a critical role in ensuring the delivery of quality services across our five residential aged care facilities.

Job Description

The successful candidate will provide overall leadership and management to RAAFA's 5 Residential Aged Care Facilities, ensuring the business exceeds compliance requirements. You'll work collaboratively with facility teams to oversee quality systems and processes that drive RAAFA's Residential Aged Care business.

Main Responsibilities
  • Support in the coordination of accreditation requirements ensuring sites are prepared for external audits.
  • Monitor industry for changes in industry quality/compliance legislation and manage organisational responses.
  • Monitor client feedback and support Managers in responding to feedback.
  • Support in coordinating and monitoring RAAFA's internal auditing program.
  • Attend onsite monthly Quality Meetings to support the team to meet their monthly quality KPI's.
  • Conduct on-site auditing as required.
  • Monitor and support facilities to submit National Quality Indicators and Serious Incident reports.
  • Coach and develop managers to build capacity within their teams to ensure the organisation exceeds compliance with legislated quality standards and other industry standards and guidelines.
  • Provide quality reports to the General Manager Residential Care and Quality & Clinical Governance Manager with analysis and recommendations.
  • Work within the RAAFA management team to positively respond to recommendations that arise from the Aged Care Royal Commission.
About Us

At RAAFA WA, we're proud to deliver high-quality aged care services to our residents and clients. Our commitment to excellence is reflected in our core values, which underpin everything we do. We're passionate about creating communities that are open to all, and we're dedicated to making a real impact in the lives of those we care for every single day.


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