Residential Aged Care Lead
5 days ago
About Us
RAAFA WA is proud to be creating communities open to all. Our Seniors Living services are connected and offer a continuum of care to people living across our seven large, active and vibrant retirement living estates.
Our core values underpin who we are, our collective behaviours and the way we operate. It is simply a way of being and what we define as the RAAFA way. Our amazing culture results showcase the organization and our people who can make a real impact to the lives of those we care for every single day.
We are looking for a Quality Coordinator to join our well-established Quality and Clinical Governance Team on a full-time basis. Together this team will provide overall leadership and management to RAAFA's 5 Residential Aged Care Facilities, ensuring the business exceeds compliance requirements.
The Quality Coordinator will work collaboratively with the Senior's Living Team to oversee quality systems and processes that drive RAAFA's Residential Aged Care business. The role is diverse and requires a person who is passionate and self-motivated.
This role will see you:
- Support in the coordination of accreditation requirements ensuring sites are prepared for external audits.
- Monitor industry for changes in industry quality/compliance legislation and manage organizational responses.
- Monitor client feedback and support Managers in responding to feedback.
- Support in coordinating and monitoring RAAFA's internal auditing program.
- Attend onsite monthly Quality Meetings to support the team to meet their monthly quality KPI's.
- Conduct on-site auditing as required.
- Monitor and support facilities to submit National Quality Indicators and Serious Incident reports.
- Coach and develop managers to build capacity within their teams to ensure the organization exceeds compliance with legislated quality standards and other industry standards and guidelines.
- Provide quality reports to the General Manager Residential Care and Quality & Clinical Governance Manager with analysis and recommendations.
- Work within the RAAFA management team to positively respond to recommendations that arise from the Aged Care Royal Commission.
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