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Automotive Service Specialist
2 months ago
As an Automotive Service Advisor, you will be the crucial link between customers and the service department in a family-owned automotive group in the North West region of NSW.
Key Responsibilities- Engage with customers to discuss vehicle concerns and advise on necessary services or repairs.
- Coordinate service schedules and manage vehicle flow in the workshop.
- Prepare precise job cards and ensure accurate documentation.
- Translate technical information for customers and communicate needs to technicians.
- Review completed work for quality assurance and follow up with customers.
- Upsell additional services that enhance vehicle performance and safety.
- Certificate in Automotive Technology is a plus.
- Proven experience in automotive service and customer interaction.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Opportunities for career advancement into service management roles.
- Discounts on parts and services for employees.
- Continuous training and development programs.
- A healthy work-life balance in a family-oriented setting.
