Global Retail Experience Director

6 days ago


Geelong, Victoria, Australia Cotton On Group Full time

About Us

Cotton On Body is a lifestyle brand that empowers everyone to feel good and live the life they want. We're an Aussie-owned company that does things our way, laid-back and always to the fullest. Our mission is to make a positive difference in people's lives by standing for gender equality and empowerment.

About The Role

We're looking for a creative leader and strategic problem solver to join our team as a Store Experience Manager. As a key member of our Cotton On Body team, you will lead your team to deliver clear and innovative global store campaigns, enabling the retail and visual merchandising teams to deliver a cohesive brand vision and elevate stores.

You will work closely with the Creative, Marketing, and Visual Merchandising teams to bring ideas to life with 3D and experiential concepts that support and elevate our product range each month. Your goal is to take our stores and customer experience to the next level by continuously reviewing store operations and processes, seeking feedback from retail teams, and ensuring they have the resources they need to trade and create the best customer experience.

Skills And Experience

  • A relevant degree or qualification in a field such as Visual Merchandising, Creative/Design, Spatial or Retail Design
  • Demonstrated ability to conceptualize and present to leadership teams using Adobe Suite and Microsoft Office
  • Excellent organisation, planning, and time management skills to ensure project deadlines are met
  • Strong interpersonal skills with the ability to communicate concisely and collaboratively
  • A high level of attention to detail and accuracy with the ability to foresee opportunities
  • A leadership mindset and ability to lead a team

Our Culture

We're a fun, passionate, real, effortless, and optimistic company inspired by empowering women all over the world. We're committed to making this a reality through our philanthropic arm, the Cotton On Foundation.

Benefits

  • 50% team member discount off all brands (excluding Ceres Life)
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes
  • A brand-new childcare centre on-site with incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids right next door
  • The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks
  • Flexible working arrangements to enable you to find the right working rhythm
  • Competitive salary packaging
  • On-site concierge services
  • An Employee Assistance Program for you and your family
  • Returning from maternity leave? Work part-time and get paid full-time for 2 months
  • Team mingle celebrations, speaker's series, surprise and delight moments
  • Bring your dog to work

We're focused on building a culture centred in belonging, where each individual can show up as their whole self, having an equal opportunity to succeed. We welcome and encourage individuals of all backgrounds to apply.



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