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Pre-Sales Engineer for Government
3 weeks ago
Pre-Sales Engineer for Government
We are seeking a highly skilled Pre-Sales Engineer to join our team. As a key member of our sales engineering organization, you will be responsible for supporting seven-figure subscription sales of our AI platform to government buyers.
You will work closely with our account executives and product marketing team to tailor our go-to-market strategy to the Indo-Pacific region, positioning our platform to solve for the most impactful, strategic topics of the day.
This is an exciting opportunity for someone who is passionate about intelligence and investigations workflows and developing creative solutions to problems that have blighted Government analysts and users for significant periods.
About the Role:
- Be a power user of our platform, creating regular collateral, compelling demonstrations and use cases to drive customer creativity and product adoption for sales prospects;
- Deeply understand Government use cases and collaborate with Account Executives to run discovery and qualification for complex enterprise sales opportunities; map existing workflows, technical architecture, and identify pain points;
- Design, then execute Proof of Concepts (POCs), Proof of Values (POVs), and pilot projects to articulate our differentiators, craft success criteria, and own all aspects of the technical evaluation process;
- Provide pre-sales technical support and guidance, effectively addressing customer inquiries and resolving any technical issues that arise during the sales process;
- Scale efforts from pre-sales focus to support existing customers in achieving value and creative solutions within our product by supporting them in implementing novel workflows in their business as usual process;
- Be a customer champion internally to guide future product design, data acquisition strategies and investment;
- Contribute to Public Sector sales engineering initiatives and cross-sell opportunities with our Private Sector business by identifying new opportunities and use cases, recommending courses of action, and implementing directives.
About You:
- You are a self-starter and a business builder. You have hands-on experience creating, designing, and implementing creative solutions to complex customer problems;
- You have excellent story-telling ability, and an inclusive approach that can bring customers on a journey through a complex product, conducting incisive discovery to support value-based selling;
- You are comfortable collaborating with and challenging a broad spectrum of stakeholders ranging from executive sponsors, end users, consultants, and engineering teams; you have strong project management skills allowing you to maintain these touchpoints throughout the sales cycle;
- You are passionate about intelligence and investigations workflows and developing creative solutions to problems that have blighted Government analysts and users for significant periods;
- You have excellent judgement and are an experienced communicator, in both written and oral formats. Capable of engaging at senior levels and acting independently, but also have proven experience in generating tactical analytical products;
- Ideal candidates will have experience working in a pre-sales environment working directly alongside account executives - ideally on government accounts; SaaS products preferred;
- Experience working with analytical tools and frameworks is essential, and technical skills in Python or SQL would be highly advantageous;
- A minimum NV1 Australian Government security clearance is required for this role.
