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Support Coordinator Specialist

2 months ago

Brisbane, Queensland, Australia Centacare Brisbane Full time
Support Coordinator Opportunity

Centacare Brisbane is seeking a skilled Support Coordinator to join our team. As a Support Coordinator, you will play a vital role in providing coordination services to NDIS participants of all ages.

Key Responsibilities:
  • Provide expert advice and assistance to participants, including discussion and implementation of NDIS plan goals and objectives.
  • Work with families and participants to increase their future capacity to independently manage their supports, including identifying appropriate services and supports, providing assistance and mentoring, and resolving service-delivery related issues.
  • Monitor and report participant outcomes, coordinate services, and work within the financial boundaries of each plan.
  • Develop and foster strong local networks and knowledge of service providers.
Requirements:
  • Knowledge of disability services, NDIS, and inclusion principles, as well as a thorough understanding of mainstream and community services.
  • Ability to identify barriers to supports and work within complex family situations to assist in the achievement of participant goals.
  • Well-developed communication and interpersonal skills, including the ability to manage conflict and resolve/mediate as required.
  • Ability to work with a high busy caseload of participants, meet deadlines, and prioritise as required.
  • Ability to positively represent the organisation and connect with, build, and maintain networks/relationships in the community.
What We Offer:
  • A permanent opportunity with a blend of working from home and from our Woolloongabba office.
  • On-going support and easy access to the manager and other team members.
  • Some work-related travel will also be required.

Please attach a copy of your current resume/CV and cover letter to register your interest in the position. The cover letter should be no more than 2 pages and outline how you meet the required attributes within the context of the role.