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Business Development and Community Engagement Specialist

2 months ago

Australia Ampol Limited Full time
About Ampol Limited

Ampol Limited is a leading energy company that has been serving Australians for over 100 years. Our mission is to power better journeys for today and tomorrow, while navigating the energy transition and contributing to the decarbonisation of transport.

About the Role

The Communications and Community Engagement Business Partner will play a key role in developing and executing strategies, frameworks, and improvement plans across Communications and Community Engagement functions for the Ampol Manufacturing Facilities at Lytton. This will involve providing professional advice and services in relation to internal and external communication and community engagement activities.

Key Responsibilities
  • Community Engagement and Stakeholder Management
    • Engage with the manufacturing leadership team to develop and implement community engagement plans.
    • Manage the community complaints process and liaise with relevant stakeholders to identify and enable informed communications about the Lytton Refinery.
  • Internal and External Communications
    • Liaise with and advise a wide range of internal and external stakeholders to bring about positive outcomes, with agreed key messages, on media and other communications channels.
    • Develop and foster positive community relationships with a range of stakeholders, ensuring effective routines are established.
  • Communications Strategy and Planning
    • Provide professional advice to the organisation for the development and delivery of Communications Strategy and plans.
    • Work in partnership with business areas to develop content for use in internal and external communications.
  • Process Improvement and Efficiency
    • Use creative thinking and innovative practices to create value propositions for stakeholders and partners, while promoting continuous improvement and efficiency.
    • Steward process for the development and implementation of a communications framework and supporting tools.
Key Skills and Experience
  • Communication and Stakeholder Management
    • Highly developed ability to communicate diplomatically and to maintain long-term and productive relationships with a broad range of internal and external stakeholders.
  • Community Engagement and Social Media
    • Detailed knowledge of community engagement strategies and associated stakeholder management activities.
    • Subject matter expertise in deploying strategies, selecting tools, and applying models to effectively engage target audiences.
  • Writing and Editorial Skills
    • Highly developed writing and editorial skills.
  • Negotiation and Influencing
    • Strong negotiating and influencing skills.
  • Pressure Management
    • Ability to thrive and stay motivated under pressure with evolving priorities.